Terms of Service

Last Updated: June 14, 2026

Hopme Terms of Service

Welcome to Hopme.

These Terms of Service ("Terms") govern your access to and use of the Hopme mobile application, websites, and related services (collectively, the "Service").

By creating an account, accessing, or using Hopme, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

1. About Hopme

Hopme is a platform that allows users to:

• Discover local events
• Create events
• Participate in events
• View event information
• Manage user profiles

The Service is operated by:

Developer: Ihor Shymkov

Contact Email: hopme.app@gmail.com

2. Eligibility

You must be at least 13 years old to use Hopme.

By using the Service, you represent and warrant that:

• You are at least 13 years old.
• You have the legal capacity to enter into these Terms.
• You will comply with all applicable laws.

If local law requires parental consent for minors, such consent must be obtained before using the Service.

3. User Accounts

To access certain features, users may be required to create an account.

3.1 Sign-In Methods

Hopme supports account access through:

• Email verification code — you enter your email address, receive a one-time code by email, and enter the code in the application.
• Google Sign-In — you authenticate using your Google account through Firebase Authentication.

Phone numbers may be added optionally to your profile for contact purposes. Phone numbers and SMS are not used for account authentication.

You must provide a valid email address that you control when using email sign-in.

3.2 Account Responsibilities

You agree to:

• Provide accurate information.
• Keep information current.
• Maintain the security of your account.
• Protect access credentials.
• Notify us of unauthorized account activity.

You are responsible for activities conducted through your account.

4. User Profiles

Users may create and maintain personal profiles.

Profile information may include:

• Display name
• Biography
• Profile photo
• Languages
• Public event participation

Users are responsible for the information they choose to share.

5. Event Creation

Users may create events through Hopme.

Each account includes a free allowance for creating events. Additional events may require purchasing event creation packages (see Section 8).

When creating events, you agree:

• Information is accurate.
• Event details are not misleading.
• Event complies with applicable laws.
• Event does not violate third-party rights.

Organizers are solely responsible for events they create.

6. Event Participation

Users may join and leave events through the application.

Participation in any event is voluntary and at the participant's own risk.

Hopme does not:

• Guarantee event quality.
• Verify all organizers.
• Guarantee attendee conduct.
• Guarantee event accuracy.

Users are responsible for exercising reasonable judgment before attending events.

7. Paid Events (Organizer Pricing)

Some events may include admission fees or pricing information displayed by organizers.

Unless explicitly stated otherwise:

• Hopme does not process payments between organizers and event participants.
• Hopme is not a payment intermediary for third-party events.
• Hopme is not responsible for refunds for organizer-set event prices.
• Hopme is not responsible for disputes between organizers and participants.

Any financial agreement for attending an organizer's event exists directly between organizers and participants.

8. Event Creation Packages (In-App Purchases)

Hopme offers event creation packages — prepaid credits that allow you to create additional events after the free creation limit.

8.1 Pricing

Current packages and prices (PLN) are displayed in the application before purchase. Prices may change; the price shown at checkout applies to your transaction.

8.2 Payment Processing

Purchases are processed by Stripe. By completing a purchase, you also agree to Stripe's applicable terms and privacy policy.

Hopme does not store your full card number. Payment details are handled by Stripe.

8.3 Digital Credits

Event creation credits:

• Are tied to your Hopme account
• Are non-transferable
• Do not expire while your account remains active
• Are consumed when you publish events beyond your free allowance
• Are not redeemable for cash

8.4 Refunds

All purchases of event creation packages are final and non-refundable, except where a refund is required by applicable consumer protection law (including applicable EU/EEA regulations).

If you believe a charge was made in error, contact hopme.app@gmail.com within 14 days of purchase with your account details and transaction information.

8.5 Platform Requirements

Mobile app stores may impose additional rules on digital purchases. Where required by a platform's policies, Hopme may offer alternative purchase methods. Availability of payment methods may vary by platform and region.

8.6 Beta and Test Mode

During beta testing or when the application is configured in test mode, event creation packages may be granted without a real charge for testing purposes. In such cases, no payment card is required and Stripe checkout may not be shown. Test credits have the same usage rules as paid credits but do not constitute a financial transaction.

9. User Content

Users may submit content including:

• Event descriptions
• Event titles
• Profile information
• Images
• Photos
• Comments
• Other content

You retain ownership of your content.

By publishing content through Hopme, you grant Hopme a worldwide, non-exclusive, royalty-free license to:

• Store content
• Display content
• Reproduce content
• Distribute content

solely for operating, maintaining, and improving the Service.

10. Prohibited Conduct

Users must not:

• Violate laws or regulations.
• Publish false information.
• Create fraudulent events.
• Harass other users.
• Threaten individuals or groups.
• Promote illegal activities.
• Upload malicious software.
• Impersonate another person or organization.
• Circumvent security measures.
• Collect personal information without authorization.
• Use the Service for spam or unsolicited advertising.

Violation of these Terms may result in content removal or account termination.

11. Prohibited Content

The following content is prohibited:

• Illegal content
• Hate speech
• Terrorist content
• Violent threats
• Child exploitation material
• Pornographic content
• Fraudulent content
• Content promoting self-harm
• Content violating intellectual property rights

Hopme reserves the right to remove such content without notice.

12. Moderation

Hopme may review, investigate, remove, restrict, or disable access to content that violates:

• These Terms
• Community Guidelines
• Applicable law

Moderation actions may be taken without prior notice.

13. Reporting Violations

Users may report:

• Events
• Profiles
• Content
• Abuse

Reports may be submitted through available reporting features or by contacting:

hopme.app@gmail.com

14. Intellectual Property

The Hopme application, software, branding, design, and related materials are protected by intellectual property laws.

Except as expressly permitted, users may not:

• Copy
• Modify
• Reverse engineer
• Distribute
• Commercially exploit

any portion of the Service.

15. Privacy

Use of Hopme is also governed by the Privacy Policy.

Users should review the Privacy Policy to understand how information is collected and processed.

16. Account Suspension

We may suspend or restrict accounts when:

• These Terms are violated.
• Fraud is suspected.
• Abuse is detected.
• Security risks are identified.
• Required by law.

Suspension may be temporary or permanent.

17. Account Termination

Users may terminate their accounts at any time using the account deletion functionality within the application.

Hopme may terminate accounts when:

• Serious violations occur.
• Repeated violations occur.
• Continued use poses risks to the Service or users.

18. Service Availability

We strive to provide reliable service but do not guarantee:

• Continuous availability.
• Error-free operation.
• Uninterrupted access.
• Compatibility with all devices.

The Service may be modified, suspended, or discontinued at any time.

19. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis.

To the fullest extent permitted by law, Hopme disclaims all warranties, including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Availability
• Accuracy

Use of the Service is at your own risk.

20. Limitation of Liability

To the maximum extent permitted by law, Hopme and its operator shall not be liable for:

• Indirect damages
• Consequential damages
• Loss of profits
• Loss of data
• Personal injury
• Property damage
• Event-related incidents
• User disputes

arising from use of the Service.

Where liability cannot be excluded, it shall be limited to the maximum extent permitted by applicable law.

21. Indemnification

You agree to indemnify and hold harmless Hopme and its operator from claims, losses, damages, liabilities, and expenses arising from:

• Your use of the Service.
• Your content.
• Your events.
• Your violation of these Terms.

22. Changes to These Terms

We may modify these Terms from time to time.

Updated versions will be published within the application or associated websites.

Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

23. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Poland.

Any dispute arising from these Terms shall be subject to the jurisdiction of the competent courts of Poland.

24. Contact Information

For questions regarding these Terms:

Ihor Shymkov

Email: hopme.app@gmail.com

Application: Hopme

25. Entire Agreement

These Terms constitute the entire agreement between you and Hopme regarding the use of the Service and supersede all prior agreements relating to the Service.